This Privacy Policy explains what information CINZI collects, how it is used and shared, and the choices you have. By using CINZI you agree to this Policy.
• Account: name, email address and/or mobile number, password (stored only as a secure hash, never as plain text), account type.
• Talent profile: age, gender, languages, state and area, talent departments and roles, experience, and — for acting roles — height and skin tone; photos, videos and reels.
• Location profile: location details, photos and address.
• Production Services profile: business name, service categories, contact person, services offered, equipment, availability, service areas, photos.
• Recruiter / Film Production Company profile: name, role and production house.
• Calls you post, including requirement lists and attached files; your applications and responses; requests and chat messages.
• Identity documents, only if you upload them for verification.
• Messages you send to customer care.
• Device location: only if you allow it, to fill in your area during setup. Your exact position and exact address are never shown to other users.
• Notification token: to send push notifications to your phone.
• Payment records: amount, date and Razorpay order and payment IDs for your receipts. CINZI never receives or stores your card, UPI or bank details — Razorpay handles them.
• Basic technical data: device type, app version, login sessions and activity needed to run and secure the service.
Film projects and scripts you add in the Film Planning tools are stored on your own device, not on CINZI's servers. If a script fee applies, CINZI receives only the payment and an anonymous project reference.
To create and run your account and profiles; show your profile to recruiters and other users; match you with calls (by role, category, state, language, gender); send notifications (in the app, push, email, SMS and — only if you turn it on — WhatsApp); process fees and receipts; verify accounts; prevent fraud and misuse; answer support requests; and meet legal obligations.
Your public profile (name, photo, roles or categories, area and state, and the details you add) can be seen by other CINZI users. Your email address, mobile number, exact address and exact location are not shown on your public profile.
Your mobile number, email address and (for Production Services) business details are shared with a recruiter only when you apply or respond to that recruiter's call and your payment is verified. Files a recruiter attaches to a Services Call are visible to Production Services users who open that call.
If one login holds Talent, Location and Production Services profiles, CINZI links them so you can switch between them and so notifications reach your phone whichever profile is open. Which profiles share a login is not shown to other users.
CINZI uses trusted providers only to run the service: Supabase (database and file storage), Render (server hosting), Google Firebase (phone sign-in and push notifications), Razorpay (payments), email and SMS providers (codes and alerts), and Meta's WhatsApp Business service (alerts, only if you opt in). They process information only for providing these services to CINZI.
CINZI does not sell your personal information. Information may be disclosed when required by law, court order or government request, or to protect users and investigate fraud or illegal activity.
CINZI uses reasonable safeguards, such as encrypted connections and passwords stored only as a secure hash. No system is completely secure, so CINZI cannot guarantee absolute security. Keep your password private and report any unauthorised use.
You can edit your profile at any time, turn notifications and WhatsApp alerts on or off in Account, refuse location permission (and type your area instead), and block or report users.
Your information is kept while your account is active. When you delete a profile (Account → Delete account), its profile details, photos and videos, messages, requests, notifications, verification documents, receipts and locations are deleted from CINZI. Information may be kept longer where the law requires it, and payment records are also held by Razorpay under its own policies.
CINZI is for users aged 18 and over. Child artists may be listed only by a parent or legal guardian, who controls the account and the information shared.
CINZI may update this Policy. The date at the top shows the latest version; continuing to use CINZI means you accept the update.
For privacy questions or requests, contact customer care: vijay@goldenrainproductions.com (Account → Help & Support).
Questions? Contact vijay@goldenrainproductions.com